- Processing Time
All orders will be processed and shipped within 3–5 business days after payment confirmation. - Shipping Time
Standard international shipping typically takes 7–45 business days, depending on the destination country and customs clearance.
Note: The above timeframe applies under normal conditions and does not include delays caused by peak seasons, port congestion, weather conditions, strikes, or customs clearance delays at the destination. - Shipping Method
We use tracked international shipping methods. A tracking number will be provided after shipment. - Shipping Fee
Shipping costs are calculated based on the order weight and destination. Free shipping is available for qualifying large orders. - Customs & Duties
We prioritize using DDP (Delivered Duty Paid) shipping, where all duties, taxes, and customs clearance fees are included.
If DAP (Delivered at Place) or other shipping methods are requested, the buyer will be responsible for all import duties, taxes, and customs-related charges.
We are not responsible for any delays or detention caused by customs.
Note: If your delivery address is located in a remote area, an additional remote area surcharge may apply.
- Unavailable Countries
We reserve the right to refuse shipping to high-risk or restricted countries.